Built upon open source technologies including PHP, MySQL, FreeBSD, and Asterisk, the system has demonstrated reliability, flexibility, and scalability. The software has grown to encompass the following features:
- Lead Management and prospect tracking
- Online campaign tracking
- Document management and storage
- Document customization within a template system
- Detailed reporting to monitor employee/manager performance
- Security access levels
- Telephone integration
- Quality assurance
- Client extranet
- Commission tracker/payroll